If you’d like to continue using your product, you will need to manually renew your product from the Manage Subscriptions page, and complete a payment via the checkout. If you cancel your auto-renewal plan, your subscription will continue through the end of your current term but you will not be automatically renewed. If you need assistance with this process, please call to speak to our support team (Monday–Friday, 9am to 8pm EST/EDT) on 77 (United States) or 1-51 (Canada, option 1 for French support). Select your Dragon Anywhere product to view details about your subscription, and click on Manage Subscriptions to update, upgrade or cancel your subscription product. Once you’ve logged in to your account, you will be able to see the list of Nuance products you have purchased with your account. The email address and password are the same details as when you initially purchased your Dragon Anywhere product. To cancel the auto renewal plan on your Dragon Anywhere subscription before your next payment date, you will need to log in to your account. If you have a trial product, this will automatically roll over to a monthly subscription unless you turn off the Auto-Renewal Plan. You can turn the Auto-Renewal plan ON or OFF at anytime and the changes will only take effect on your next payment due date. We will remind you via email when your subscription is coming to an end, and you will be able to follow a link through to the checkout and complete a purchase for a new subscription term. You will need to manually renew your purchase in order to keep your product active.

If you would prefer, you can turn the Auto-Renewal Plan off. The Dragon Anywhere product comes with the Auto-Renewal Plan switched on as default, but you can change these settings at any time by logging into your account, selecting your Dragon Anywhere product and clicking on the Manage Subscriptions link. This is the most convenient way to use Dragon Anywhere, because it means you can continue to use your product without any service interruption. The auto-renewal plan simply means that we will automatically take payment for your Dragon Anywhere product, either monthly or annually depending on the subscription you have purchased.

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